General:

Q: I have seen a product the same as on your website, but at a cheaper price.
A: Our products are of much higher quality than those sold on eBay or similar sites. We buy fresh direct from the manufacturer and pass the value onto you. All of our products are of professional quality and are not fertiliser grade products. Many other sites sell our products, but at a lower grade which has many impurities.

Q: What do your "" icons next to the product name mean?
A: The "" icon means that the product is of premium quality (Usually meaning the chemical has been milled finer than usual).

Q: A chemical I require is not listed on your website, can you supply it?
A: We can supply you with almost any chemical that is safe for posting. Please contact us.

Postage/Delivery:

Q: Where do you despatch from?
A: All orders are despatched from our UK storage facility.

Q: Can chemicals be sent safely and securely by post?
A: Yes, it is safe to transport the chemicals listed on this website by post.

Q: When will I receive my order?
A: See our "Payment & Shipping" page.